Value-Added Services

Project Management

Today's successful environmental testing laboratory must use a broad spectrum of communication tools to produce high quality data. Client service, communication, and education support the backbone of the QA/QC process. By using effective communication tools, ALSI has developed a unique business approach designed to achieve total client satisfaction. ALSI assigns an individual project coordinator to each client to provide personalized service and maintain communication with our clients. Communication between the laboratory and the client is crucial to the efficiency of the services provided. We developed this process to provide clients with quality service, education on new regulations, sampling guidance, field sampling services, and implementation of QA/QC policies to produce high quality data. An ongoing effort to enhance communication and education between the laboratory and its client improves the overall performance and efficiency of the laboratory and helps maintain a higher level of QA/QC for the services provided.

Quality Assurance/Quality Control

ALSI's organizational structure is designed to ensure the utilization of total quality management techniques throughout the company. This management approach produces services in which total customer satisfacition is achieved. Our clients have come to count on the quality standards we set. For every project, regardless of size, we use our in-house Quality Assurance Manual as the guide to ensure all quality assurance and quality control expectations are consistently met. In addition, ALSI will work in conjunction with you to meet the project quality assurance goals of your quality assurance project plan.

Sample Management

Sample management begins when the sample is collected in the field. Whether the sample is collected by the client or an ALSI Field Technician, your laboratory data can be of little value unless sound sample management practices are applied. Prior to the initiation of any new project, the ALSI project coordinator along with the technical director and/or laboratory manager reviews the regulatory requirements that are applicable to the project and incorporates them into the work plan or the Quality Assurance Project Plan (QAPP) for a specific project. Sample management controls the flow of a sample or project beginning at the time of collection to final data deliverables. ALSI utilizes a Chemware Horizon Laboratory Information Management System (LIMS which directs the sample and/or project).

Field Services

In order to achieve validatible results, field sampling objectives need to be met. ALSI offers a field services team who can provide you with experience and proper sampling techniques necessary for analytical accuracy and integrity in any environmental monitoring program. Our Field Services Group can provide you with:

• Scheduled and Emergency Sample Pickups
• Field Service Technicians, OSHA-certified
• Sample Collection
• Sample Preservation and Shipment
• Chain-of-Custody Form Procedures
• Field Sampling Equipment
• Field support in Industrial Wastewater Monitoring Programs including composite and grab sampling
• Field support to Environmental Monitoring Programs including monitoring wells, streams, sludge ponds, etc.